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Privacy Policy

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Effective Date: March 8th 2025

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At Sonoran Scoopers LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose information when you use our services or interact with our website.

 

1. Information We Collect

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We may collect the following types of personal information:

  • Contact Information: Name, address, phone number, email address

  • Pet Information: Number of pets, breed(s), service preferences

  • Payment Information: Billing address and transaction details (processed securely through third-party payment processors – we do not store credit card numbers)

  • Website Usage Data: IP address, browser type, device info, and pages visited via cookies and analytics tools

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2. How We Use Your Information

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We use the information we collect to:

  • Provide and schedule pet waste removal services

  • Send service updates, invoices, and appointment reminders

  • Process payments securely

  • Respond to customer questions and concerns

  • Improve our website, services, and customer experience

  • Send promotional emails or texts (only if you opt in)

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3. Sharing Your Information

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  • We do not sell your personal information.
    We may share limited information with trusted third parties for specific purposes:

  • Payment Processors (e.g. Stripe, Square)

  • Customer Management Software

  • Marketing Services (only with your consent)

  • Legal Requirements (if required by law or to protect our business)

 

4. Right to Deny Service

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  • Sonoran Scoopers LLC reserves the right to refuse or discontinue services at our discretion.
    This may include, but is not limited to, situations involving unsafe conditions, aggressive animals, inappropriate customer behavior, non-payment, or circumstances that prevent us from providing reliable service.

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5. Your Choices and Rights

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You have the right to:

  • Access or update your personal information

  • Opt out of marketing emails or texts at any time

  • Request deletion of your account information (unless needed for legal or operational reasons)

  • Disable cookies via your browser settings

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6. Data Security

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We implement industry-standard security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute protection of your data.

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7. Children’s Privacy

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Our services are not directed to children under 13. We do not knowingly collect personal information from children.

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8. Changes to This Policy

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We may update this Privacy Policy from time to time. If significant changes are made, we will notify you via email or website notice.

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9. Contact Us

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If you have any questions about this Privacy Policy or your data, please contact us:

Sonoran Scoopers LLC
📞 (520) 633-8222
📧 info@sonoranscoopers.com

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